Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho’s powerful management engine with out-of-the-box, creative, and timely support. It is appreciated both among customers and support teams as it eliminates the risk of delayed support even in conditions of slow internet connection.
The platform’s competitive advantage is that it can manage unattended computers even if it is web based. At the same time, this means that there is no complex installation procedure and a painful learning curve, the interface is simple and Zoho-intuitive, and communication is completely secured.